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Dota 2 keeps crashing please help

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Forum » Support » Dota 2 keeps crashing please help 23 posts - page 1 of 3
Permalink | Quote | PM | +Rep by Agent Perry » June 25, 2013 12:10pm | Report
Hey guys please help my dota 2 keeps crashing mostly while im in main menu and cheking profiles. It just goes to desktop without saying anything. While i'm in a game it doesn't crash at all :/
My specs are:
3470 INTEL CORE I5 3470-3.2GHZ IVYBR 6MB

H77EB INTEL MBD-"EB LAKE"H77,DDR3, SKT1155

4GBDDR31333 4GB DDR3 1333MHZ MEMORY MODULE

1TBS SEAGATE 1TB SATA HARD DRIVE- 7200RPM

GF134 2GB PCI-X16 GEFORCE GTX650 VGA CARD

CDR008 DVDRW DRIVE - INTERNAL SATA

PSU550H 550W POWER SUPPLY UNIT - HUNTKEY

Agent Perry



Posts: 11
Permalink | Quote | PM | +Rep by Ancient Hero » June 25, 2013 5:27pm | Report
I can't identify the problem to 1 thing but heres a few things that might solve it.

Reinstall the game.

Make sure all your drivers are up to date

Have you checked your console? It might help spot out the problem.

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Permalink | Quote | PM | +Rep by Agent Perry » June 26, 2013 12:38am | Report
Haven't reistalled the game yet, but my drivers are up to date and I don't see any problem at console :/

Agent Perry



Posts: 11
Permalink | Quote | PM | +Rep by Ancient Hero » June 26, 2013 1:11am | Report
Heres an idea, go to you steam folder which is hard drive->computer->program files->steam->dumps and see if there are any files that are .dmp which is a memory dump file when the game crashes. If you read these (im not sure how but a simple google search might find it) might help identify whats going on.

Also, check dev.dota2.com to see if anyone else has the problem and if they have a solution.

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Permalink | Quote | PM | +Rep by Wulfstan » June 26, 2013 1:15am | Report
You should check the integrity of the game cache.Not 100% it will work, but its worth a shot.

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Permalink | Quote | PM | +Rep by Agent Perry » June 26, 2013 3:27am | Report
I have lots of crash_dota.exe in my dump folder :/ Is that right?
And I did verify integrity of game cache lots of times

Agent Perry



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Permalink | Quote | PM | +Rep by Agent Perry » June 30, 2013 4:56am | Report
Well I reinstalled the game, still crashes.
Only thing I can think of it must be my specs

Agent Perry



Posts: 11
Permalink | Quote | PM | +Rep by Hades4u » June 30, 2013 4:57am | Report
Agent Perry wrote:

Well I reinstalled the game, still crashes.
Only thing I can think of it must be my specs

What specs do you have?
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Permalink | Quote | PM | +Rep by Agent Perry » June 30, 2013 7:50am | Report
Its in the first post

Agent Perry



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Permalink | Quote | PM | +Rep by Hades4u » June 30, 2013 8:00am | Report
Agent Perry wrote:

Its in the first post

It's a fine spec, I don't think that's the problem honestly. Maybe reinstalling your operating system will fix this issue?
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