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Can't open my guide

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Forum » Support » Can't open my guide 10 posts - page 1 of 1
Permalink | Quote | PM | +Rep by Sh1ftR » June 13, 2017 6:43pm | Report
Today I was opening my guide to finish it when this message came up to me: "Error: The page you are requesting does not exist!". I didn't finish my guide, and I save it yesterday, is there any way to get my guide working again? Thanks in advance.

Sh1ftR



Posts: 13
Steam: Sh1ftR
Permalink | Quote | PM | +Rep by Hades4u » June 14, 2017 5:23am | Report
Hey!

Could you tell us the name of the guide you're trying to access?

Also, does it still appear on your profile in the guide list?
Message me if you'd like to join our official Discord server!

Hades4u
<Community Lead>


Distinguished (293)
Posts: 4595
Steam: hades4you
Permalink | Quote | PM | +Rep by Masked_Man98 » June 14, 2017 6:03am | Report
hey i just wanted to update my guide but the same thing happened to me.
The guide is here but i can't update it.
Brave Travelers Tell Stories of A Legendary Warrior Who Freezes The Heart of His Enemies And Burns Their Untouchable Souls
List of my guide Here
The UnTold:Dawn,Blizzard, Dire
Follow me on Instagram For more Updates @soroush_s77

Masked_Man98


Notable (19)
Posts: 188
View My Blog
Permalink | Quote | PM | +Rep by Hades4u » June 14, 2017 2:57pm | Report
As far as I know we haven't had issues of this kind before, could you also tell us what's the name of the guide and maybe link us the guide that you cannot update?
Message me if you'd like to join our official Discord server!

Hades4u
<Community Lead>


Distinguished (293)
Posts: 4595
Steam: hades4you
Permalink | Quote | PM | +Rep by Sh1ftR » June 14, 2017 4:35pm | Report
Hey, Hades
This is the link of the guide: https://www.dotafire.com/dota-2/guide/walking-among-ashes-underlord-the-abyssal-savelord-7-01-26061
And this is the guide editor link of my guide: https://www.dotafire.com/dota-2/edit-guide?guide_id=26061
The name of the guide is "Walking Among Ashes. - Underlord, The Abyssal Savelord [7.01]" but the last name I put on it was "Walking Through Flames - Offlane Underlord [7.06]", something like this and yes, it does still appear in my guide list:



And when I try to edit it, it says: "Error: The page you are requesting does not exist!"

Sh1ftR



Posts: 13
Steam: Sh1ftR
Permalink | Quote | PM | +Rep by Wisper_the_Wisp » June 14, 2017 7:21pm | Report
I too am having this problem, on both of my guides. I sent you a private message, Hades4u, before finding this thread.

My guides are "The +1000 Commend Io Guide (7.06 and up)" and "Solo Mid-Lane Carry Io Guide (7.05 and up)".

Thanks in advance for any help you can offer us!

Wisper_the_Wisp


Notable (1)
Posts: 10
Permalink | Quote | PM | +Rep by Sclipzer » June 15, 2017 12:43am | Report
So now when I saw that people are having trouble opening their guides I tested it myself on my Furion guide. Same problem, it shows "Error: The page you are requesting does not exist!"

Are all guides bugged like this? I hope that the editing progress is still saved, as i've been working alot on a big update to the guide.
Hero DPS and EHP Spreadsheet coming soon.

Sclipzer



Posts: 114
Permalink | Quote | PM | +Rep by Hades4u » June 15, 2017 4:42am | Report
We haven't had this problem before, but we're working on it and we'll get it fixed as soon as possible.

Thank you all for reporting the issue! :)
Message me if you'd like to join our official Discord server!

Hades4u
<Community Lead>


Distinguished (293)
Posts: 4595
Steam: hades4you
Permalink | Quote | PM | +Rep by Matt » June 15, 2017 5:37am | Report
After some digging we discovered an issue with the table where our guide revisions are stored. That issue is now resolved and I am able to load your guides in the editor. Please check that you can as well, and also check that you're not missing any content. You shouldn't be, but just to be safe check and let us know right away.

Thanks for your patience!

Matt
<Administrator>


Remarkable (23)
Posts: 249
View My Blog
Permalink | Quote | PM | +Rep by Sh1ftR » June 15, 2017 8:59am | Report
My guide is up and running normally, many thanks, Matt and Hades, you guys are awesome! :D

Sh1ftR



Posts: 13
Steam: Sh1ftR

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